The Cookie Tin Bakery is a small, home-based bakery in Fort Worth, Texas. This policy explains what information we collect when you place an order, how we use it, and who we share it with. Questions? Email us at rchintexas@gmail.com.
Information we collect
When you place an order, we collect:
- Name
- Email address
- Shipping address
- Order details (items, quantities, amounts)
We do not collect or store your credit or debit card information. Payment is processed entirely by Stripe, which handles all card data on our behalf.
How we use your information
We use your information only to:
- Process and fulfill your order
- Contact you if there is an issue with your order
- Respond to customer service inquiries
- Meet accounting and legal record-keeping requirements
Stripe sends an order receipt to your email address automatically upon payment completion.
How we retain your information
Structured order data (name, email, amounts, item details) is stored securely by Stripe as part of the payment and order record. In addition, order notifications are sent to our business email account, which means copies of your order information — including your name, email address, shipping address, and order details — may be retained in our email archives. We use these records for order fulfillment, customer service, accounting, and legal compliance purposes.
We do not sell, rent, or trade your information to third parties for marketing purposes.
Who we share your information with
We share your information only with the service providers necessary to fulfill your order:
- Stripe — payment processing
- USPS / UPS / FedEx — shipping, as applicable
These providers receive only the information they need to perform their service and are bound by their own privacy policies.
Analytics and tracking
We do not use analytics tools, advertising networks, or tracking pixels on this website. No cookies are set for marketing or behavioral profiling purposes.
Your rights
You may request access to, correction of, or deletion of your personal information at any time by emailing us at rchintexas@gmail.com. We will respond within a reasonable time.
Changes to this policy
If we make material changes to this policy, we will update the date at the top of this page. Continued use of the site after changes are posted constitutes acceptance of the updated policy.
Contact
Questions about this policy? Reach out any time.